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Since 2014 Tuttnauer will no longer supply their EHS sterilizers, 3870EHS and 2540EHS in the US market. We have serviced Tuttnauer EHS more than 10 years, we are glad to inform all Tuttnauer EHS customers, that we will continue service Tuttnauer EHS sterilizers.

Probably as many customers know, the Tuttnauer EHS sterilizer are one of the advanced sterilizers in the US market. Please get peace of mind to contact us, we will help you to solve any problems, which you may have with your Tuttnauer EHS sterilizers.

November 2013, before Pelton & Crane closed their sterilizer production line, James took the last sterilizer training program at Pelton & Crane in Charlotte, NC. just one month before the production line closed.

We will continue servicing all Pelton Crane retired sterilizers from Delta back to Validator Plus, Validator, OCM, OCR, Magnaclave, etc.

By the end of 2013, Pelton & Crane stopped making its Delta Q series sterilizers (Delta Q 8 and Delta Q 10) following the Magnaclave by 2010. So Pelton & Crane completely stopped its sterilizer productions line.

We are glad to inform that we are the last trained Pelton & Crane sterilizer service and repair technician on Nov. 2013. We are qualified and will continue servicing on all Pelton & Crane sterilizers backward from Delta Q, Delta XL, Delta, Validator Plus, Validator, OCM, OCR and Magnaclave sterilizers.

If you have any questions and service requests, please feel free to contact us at 866-201-6291, for visit our knowledge site at: http://peltoncrane.repairsterilizer.com http://www.fixsterilizer.com or http://forms.isterilizer.com to submit your service requests.

The New Face: EZPlus sterilizers from Tuttnauer, is really a new, advanced sterilizer. Probably so far, is the best in the market. It is fully automatic, completely free the employee, PLUS: Networking Ready. Its USB port gives customers to backup existing settings, to download last 100 cycle history, to export machine cycles for remote trouble-shooting, etc. Its RJ45 port gives customers an opportunity to remotely control their sterilizers through Network. Amazing features for users to monitor their sterilizers remotely.

It does not come with vacuum, but it does come with positive "pulse" mode, which make sure its chamber to get high percentage of pure steam than traditional "Bellow" or "Steam Trap" to push its chamber air out.

In sum, EZPlus is not a Plus version, it is totally completely New Generation sterilizer for future. Your will like it.

STATIM / STATIM 1000 / 2000 UNITS CONTAIN ELECTRONIC COMPONENTS WHICH MAY BE DAMAGED OR
DESTROYED BY ELECTROSTATIC DISCHARGE (ESD). IF THE RESERVOIR HAS BEEN DRAINED PRIOR TO TRANSPORT
OR IF A NEW RESERVOIR IS BEING INSTALLED INTO THE UNIT, DISCHARGE THE PLASTIC RESERVOIR PRIOR TO
DIAGNOSING CONDUCTIVITY SENSOR PROBLEMS OR INSTALLATION.
WHEN INSTALLING A NEW RESERVOIR, ALWAYS SHORT THE SENSOR LEADS TO THE CHASSIS WHILE
FILLING THERESERVOIR FOR THE FIRST TIME.
Before starting diagnostic procedures check that:
1. The reservoir is free of any debris and the conductivity sensor is clean.
2. The reservoir is filled with good quality steam distilled process water so that the conductivity sensor is completely
submerged. If in doubt about water quality, drain the reservoir and refill with steam-process distilled water containing less
than 5 ppm total dissolved solids or having conductivity less than 10 μS/cm.
3. The leads of the conductivity sensor are securely connected to Controller Board – check latest TSB for connections.
4. Nothing is connected to Controller Board terminal positions labeled FLOAT J4-5 and J4-6.
5. The Controller Board is clean and dry (both sides). Pay particular attention to terminal block J4 and components on the
upper right hand portion of the board.
6. For rev 2.x, 5.x and 6.x Controller Boards, measure the negative voltage across test connector header positions P1-1
and P1-3. If the voltage reading is not within -8.4V to -9.7V, replace the Controller Board.
To check the Conductivity sensor, follow these steps:
1. Power the unit OFF and disconnect the sensor leads from Controller Board connector positions J4-3 and J4-4.
2. Power the unit ON and start an Unwrapped cycle.
3. If a "REFILL RESERVOIR, EMPTY WASTE BOTTLE" message appears on the LCD, proceed to step 4. If the cycle
starts when the sensor leads are disconnected, replace the Controller Board.
4. Short Controller Board connector positions J4-3 and J4-4 together and start a cycle. If the unit displays a "WATER
QUALITY NOT ACCEPTABLE" message, proceed to step 5. If not, replace the Controller Board.
5. Remove the short from J4-3 and J4-4 and short Controller Board connector positions J4-5 and J4-6 together. If the unit
displays a "SELECT A CYCLE" message, it is unlikely that the Controller Board is damaged.
6. If problems persist, leave the unit powered ON to allow internal components to warm up for a period of time (some
failures are temperature dependent). Then start any sterilization cycle and repeat steps 1 through 6.
7. To test the conductivity sensor, short the sensor posts in the reservoir using a long handle screwdriver. The measured
resistance across the unconnected sensor leads should be less than 1.0 ohm. If the reading is other than that the sensor is
likely damaged.
Replace the reservoir.

Customer has an Eagle 10 keeps showing error code 3 and 98. Both are related with temperature sensor. the temperature sensor is clean. found the reasons: the machine lost its front foot, which cause the front side lower. Also there was a bad leaking from its door gasket.